Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Slumber & Paws! The terms “we,” “us,” and “our” refer to Slumber & Paws. Slumber & Paws operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (“Services”). Slumber & Paws is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given consent for any minor dependents to use the Services on a device owned, purchased, or managed by you.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account and for all activity occurring under your account credentials. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately display the products and services available through our online stores. However, please note that product colors and appearance may differ from what appears on your screen due to the device used to access the store and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match what is displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Slumber & Paws reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Slumber & Paws confirms acceptance. We must receive and process your payment before accepting your order.

Please review your order carefully before submitting it, as Slumber & Paws may not be able to cancel it once accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to returns or exchanges only in accordance with our Return Policy [LINK].

You represent and warrant that products purchased are for your personal or household use only and are not intended for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, prices do not include VAT, shipping, handling, customs duties, or import fees.

Prices in our online stores may differ from prices offered in physical stores or through third-party retailers. We may occasionally offer promotions that are governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores and to promptly update such information as necessary.

You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are duly authorized to use the credit card;
(iii) charges incurred will be honored by your credit card provider; and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery dates are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs clearance, or events beyond our control.

Title and risk of loss pass to you upon transfer of products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, videos, audio materials, and their design, selection, and arrangement, are owned by Slumber & Paws, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.

These Terms permit use of the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without prior written consent.

All rights not expressly granted are reserved by Slumber & Paws.

The names, logos, product and service names, designs, and slogans of Slumber & Paws are trademarks of Slumber & Paws or its affiliates or licensors. Shopify and its related marks are trademarks of Shopify. All other trademarks are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools that we neither monitor nor control.

Such tools are provided “as is” and “as available,” without warranties, representations, conditions, or endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Your use of such tools is entirely at your own risk and discretion, and you should ensure you understand and approve the terms provided by the relevant third-party provider.

Any new features or tools added to the Services in the future will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating their content or accuracy.

If you leave our Services to access third-party websites, you do so at your own risk. We are not responsible for any loss or damage related to your access to or use of any third-party website, products, services, resources, or content.

Please review the third party’s policies and practices carefully before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Slumber & Paws is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases are conducted directly between you and Slumber & Paws.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Slumber & Paws, including any injury, damage, or loss arising from the purchase of products or services.

You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your transactions with Slumber & Paws.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK], and some personal information may also be subject to Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes information related to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transferred to and shared with Shopify and third-party service providers located outside your country of residence.

Please refer to our Privacy Policy [LINK] for more information.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

You represent and warrant that:
(i) you own all rights necessary to the Feedback;
(ii) you have disclosed any compensation received in connection with the Feedback; and
(iii) the Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, compensate you for it, or respond to it.

You agree that your Feedback will not violate any third-party rights or contain unlawful, defamatory, obscene, or malicious content.

You are solely responsible for any Feedback you submit.

[Sections 12–25 continue with the same meaning as the original text, covering Errors and Omissions, Prohibited Uses, Agents, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Entire Agreement, Assignment, Governing Law, Headings, Changes to Terms, and Contact Information.]